How can we help?
Get answers to your questions and contact our support team
Frequently Asked Questions
How do I create an account?
Click on "Sign Up", enter your email address, choose a password, and follow the verification steps. Your account will be created instantly!
How do I upload videos?
Go to the Upload section, select your video file, add a title and description, and click "Publish". You can add music, effects, and more!
Is Pingstr free?
Yes! Pingstr is completely free. You can upload videos, interact with other users, and enjoy the community without any cost.
How do I delete my account?
Go to your profile settings, scroll to the bottom, and click "Delete Account". Your data will be permanently removed within 30 days.
How do I report inappropriate content?
Click the three-dot menu next to any video and select "Report". Our moderation team will review it within 24 hours.
Can I download my data?
Yes! Go to your profile settings and look for "Download My Data". We'll prepare a copy of your data that you can download.
How do I change my privacy settings?
Visit your profile settings to manage who can see your videos, send you messages, or comment on your posts. You have full control!
What are the community guidelines?
Our community guidelines ensure a safe and respectful environment for all users. Check them out here.