Privacy Policy

1. Introduction

Welcome to Pingstr ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how we collect, use, and safeguard your information when you use our platform and services.

This Privacy Policy applies to all users of the Pingstr website, mobile applications, and related services (collectively, the "Service").

2. Information We Collect

Information You Provide

• Account Information: Email address, username, password, profile picture, and bio when you create an account
• Content: Videos, images, comments, messages, and other content you upload or create
• Communications: Messages you send to other users or to our support team
• Payment Information: If applicable, payment details processed securely through third-party providers

Information Collected Automatically

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Data: Videos watched, interactions (likes, comments, shares), search queries, and time spent on content
• Location Data: General location based on IP address (we do not collect precise GPS location)
• Log Data: IP address, access times, pages viewed, and referring URLs

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Personalize your experience and content recommendations
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Public Content: Videos and profile information you choose to make public
• Service Providers: Third-party vendors who assist in operating our Service (hosting, analytics, etc.)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure data storage with reputable cloud providers

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your data in certain circumstances

To exercise these rights, contact us at privacy@pingstr.online.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our Service
• Improve performance and user experience

You can control cookies through your browser settings. Disabling cookies may affect functionality.

8. Children's Privacy

Pingstr is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our Service or sending you an email. Continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us